Game Freezing

[Lethys 280]

:help
This is the second time I have encountered this problem on two separate levels. I'm playing the game normally, and then suddenly it will completely freeze. The image doesn't move I can't move the hand, yet I can still hear the background music of the level playing. The levels I have encountered this on are the Norse home land (the on with the wolf) and the second Japanese brothers home land. you'll probably want the spec of my computer so here they are
Processor - AMD Athlon(tm) XP 2600+, MMX, 3DNow, ~1.9GHz
RAM - 2048 MB
Graphics Card - NVIDIA GeForce FX 5900
Version - 6.14.001.6921 (The latest one I believe)
OS - Windows XP Professional Edition with SP 2
DirectX Version - 9.0c
Do any of you know what the problem could be.

 

[Kays]

Do you have both patches installed?

Does it stop in the same place each time on both lands?

 

[Lethys 280]

Yes I have both patches installed on the game.

I have only had it happen to me once on each level, but it seems like complete random error to me.
I was moving past the the main Japanese city and i can't remember where I was on the Norse level. Sorry